To that end, we have taken steps to improve our website’s usability for all customers including those who utilize assistive technology. Our efforts are guided by the World Wide Web Consortium’s Web Content Accessibility Guidelines, Level AA (WCAG 2.1). We will continue to review and improve our site to deliver accessible experiences.
The landscape we inherited is flawed and yet we are constantly working to make our physical environment as accessible as it can be. People are entitled to move around this earth and interact with it as freely as possible and we work to be a space in which that is possible.
If you witness something that needs to be immediately addressed, we want to know! If there are barriers preventing you from having a most excellent experience at our storefront or website, please do not hesitate to contact us through our online contact form, call us at (401) 523-3087 or communicate to us in-person.
The closest ADA-compliant parking space to our shop is located at the southwest corner of E. Bijou Street before you reach the intersection at Tejon. The official website for Downtown Colorado Springs has information and maps about other available parking methods. There are curb cuts on all of the corners as well as next to the handicapped parking spot. All parking is metered.
There are two bus stations close by: The Nevada/Boulder station (two blocks north of us) and the Colorado Springs Downtown station (one block south of us).
We have a portable ramp located next to our door that we can activate upon request (we are limited to this option due to the age of the building and are working to fight for a long term solution). There is a sign on our door at wheelchair height with instructions to have us immediately set it up. Our door is 32 inches wide, and all aisles are 32 inches wide or wider. The ramp weight capacity is 600 lbs. and has a transition plate to allow for a smooth exit off the ramp into the shop.
We are working on adding a fold-out checkout counter that is no more than 38 inches above the ground.
We currently do not have an accessible public bathroom. However, accessible restrooms are available directly across the street at Acacia park seasonally and at the Penrose branch of the public library (0.3 miles away). We are continuing to work with the city, county and Downtown Partnership Business Group to advocate for renovations and funding for restrooms and we'll update this section as changes happen.
We welcome any service animals, and will accommodate them as necessary.
We do play music in the store, but we are happy to turn it down or completely off if needed. The store features no brightly flashing or colored lights.
We are happy to provide any other accommodation, such as describing items to you, accompanying you while you shop, or anything else that would make your time with us more awesome! We also offer all of our stock online in the occasion where coming into the store in person is not an option. Select curbside pickup at checkout and we can bring your order out to your vehicle.
We welcome any feedback you have and are looking forward to hearing how we could make your experience better and more accessible!