SHIPPING (Excluding invitations)

When will my order ship?

Online shop orders are typically processed between 2-3 business days. Please contact us if you have any questions.

How long will it take to get to me?

First Class Mail typically takes 7-10 business days to reach its destination within the continental United States, while Priority Mail typically takes 3-5 business days. 

What type of shipping will give me a Tracking Number?

Good question! First Class Mail will NOT provide a tracking number. If tracking your shipment is important to you, please select Priority Shipping at checkout.

What is your return policy?

We do not accept returns. Exchanges are issued in the form of a gift card for merchandise that is in new condition and with complete packaging. 

Will you ship my international order? 

Updated May 2025: Unfortunately, we are pausing all international sales from our e-commerce website until we can figure what the heck is going on with all these stinkin' tariffs. Hopefully we can turn our international shipping back on soon, so stay tuned or feel free to contact us if you have any questions!

What about sales tax?

All prices are in U.S. dollars. We are located in Colorado, and will collect sales tax on all items shipped or sold within the state.  Sales tax is not collected on shipping expenses. 

I would like to see your products in person, where can I find them?

Visit us at our Flagship Store in Colorado Springs, CO, or check out our list of awesome stationery and gift shops across the country and a few overseas that carry our work. Buy local!

Ship-to Address 

Help us out! Please be sure to include your correct shipping address in the checkout process. Why? Well, we will only ship the address listed as the shipping address, this protects you and us! 

Where is my order?

Items purchased from ladyfingersletterpress.com will be shipped via USPS unless expressly specified. First we'd like to start off by saying we are big fans of the Postal Service. How cool is it that someone will deliver your stuff all around the world for you for a small fee? That being said, we do not work for the Postal Service, nor are we responsible for your things after they leave our shop. Nobody is perfect, and we've had special things lost in the mail, too. It stinks when that happens, but we want to make sure you get the thing you ordered! Here's what we can do if your package has still not arrived:

• If you chose First Class Shipping, we do not have a tracking number to locate your package. 

• If you chose Priority Shipping, please be sure to check your tracking number.

If you still have trouble locating your package, please contact the carrier directly to file a claim.

•If your package was shipped via USPS, call 1-800-ASKUSPS to have them geolocate your package.

• If your package was shipped via UPS, you can call 1-800-742-5877 for updated information about your package. You can also text "TRACK [Your Tracking Number]" to 69877 (MYUPS) to receive a location update.

• If your package was shipped via FedEx, call 1.800.GoFedEx (1.800.463.3339) and say "track my package." You can also track packages by texting "follow" plus your door tag number to 48773.

Ladyfingers Letterpress cannot be held responsible for lost and/or stolen packages. We are not a giant corporation with gigantic margins (unfortunately? thankfully?) and cannot refund your order if your package has not arrived for reasons outside of our control. We can only replace your order with a fresh new purchase from ladyfingersletterpress.com. We wish there was more we could do, but we are not able to file a lost package claim on your behalf because mail carriers will require personal information that only you can provide. Sorry, fam.

CUSTOM RUBBER STAMPS and CUSTOM STATIONERY 

We here at Ladyfingers Letterpress enjoy using the fine art of hand-lettering to make your custom name and/or address especially unique. Since hand-lettering is a product of the human hand, please be aware that there will be some variation in the style of the font. We cannot guarantee that your hand-lettering will perfectly match the sample pictured on our website letter-for-letter, but we can guarantee that the digital proof that we share with you will be the actual design on your final rubber stamp. 

PROCESSING TIMES 

Upon receipt of your order, we hand-letter your designs and email you a digital proof within 3-5 business days (that means Monday though Friday, no holidays my dears). Once the design is approved, we begin with production which should take around 2-3 weeks. The faster you approve your design, the faster your order from Ladyfingers Letterpress will arrive!

Approve the Digital Proof

When the design is finalized, we will send you a digital proof (in Adobe PDF format) which you must approve before the job goes to production. This proof is provided to ensure that we have your information correct. It is not a redesign of the product.  If additional revisions are needed, see the revisions section below.

You accept responsibility for proofing

Your approval of the digital proof also confirms that Ladyfingers Letterpress will not be liable for any typographical, spelling or design errors. Changes after approval but prior to the press run will be allowed for a Revision Fee.

Revision Fee

The revision fee is $75.00 per pdf proof after the first complimentary proof. 

DESIGN AND PRINTING

Your work looks hand-lettered. Is that a computer font, or is it really done by hand? 

Good eye! Yes, we here at Ladyfingers Letterpress enjoy using the fine art of hand-lettering to make everything extra special. If you would like to see Arley in action, follow us on Instagram or sign up for one of our Hand-Lettering Classes!

Can you print my design for me? 

We only print our own designs at Ladyfingers Letterpress! But we happen to know some great folks who do great work: Sapling Press, Mama's Sauce and DWRI Letterpress. Please let them know we sent you!

I'd really love to work for Ladyfingers Letterpress, are you hiring? 

Not currently! But check back again if we find ourselves unable to go on without you. 

PRESS INQUIRIES

Working on a story? Need some photos of our work? 

Please email us at info(at)ladyfingersletterpress.com, we are always happy to hear from you!

TERMS AND CONDITIONS

Payment 
All purchases made though the online shop will be processed though PayPal. You do not need a PayPal account to pay. You can use any Visa, Mastercard, American Express or Discover card for checkout. 

Checkout 
Please be sure your current contact information is updated during the checkout process. If we need to contact you, the right email address will help us! Prefer a friendly phone call? Add your number too. 

Copyright 

All copyright is wholly owned and reserved by Ladyfingers Letterpress. All designs are exclusive and original to Ladyfingers Letterpress and are protected by copyright law. It is an offense to steal in whole or in part any of the designs, calligraphy, layout, or illustrations created by Ladyfingers Letterpress. 

It is illegal to reproduce any design, layout or illustration without express permission from Ladyfingers Letterpress. Modification and/or reuse of stationery for other occasions/uses is prohibited. Ladyfingers Letterpress holds ownership and copyright on all designs. 

You agree that Ladyfingers Letterpress reserves the right to document and advertise the work we have generated for you. This includes presenting the finished designs on our website, or advertising through social media websites. 

Nothing stated on the website shall be considered a binding agreement on us 

We are not obligated to accept any job, and our refund of your payment at our discretion will release us from any further obligation to you whatsoever. We reserve the right to correct typographic and other errors. 

All designs ©2017 Ladyfingers Letterpress, Inc.